Frequently asked questions
Short answers. For step-by-step help with pictures, see the help guide.
Using RoomDisk
Are my files uploaded anywhere?
No. Files go directly from one of your devices to the other over an encrypted WebRTC connection. RoomDisk has no server that receives or stores them.
Do I need to install an app?
No. RoomDisk runs in the browser on iPhone, iPad, Android, Mac, Windows and Linux. You can add a shortcut to your Home Screen or desktop so it opens like an app, offline too.
Do both devices need the same Wi-Fi?
Both devices need to reach each other: the same Wi-Fi, or one device’s hotspot (no data plan needed). To reach your disk from another network, there’s RoomDisk Anywhere.
What if I delete something by mistake?
Deleted files go to Recently deleted on the spare disk for 30 days. Open Files on the disk, tap Recently deleted, then Put back.
How do I know my spare disk is still healthy?
On the disk, open Settings and tap Check now. RoomDisk reads every file back and tells you if anything changed or is missing, so you can replace a failing drive while you still have the originals.
Does it work without internet?
Yes, after the first visit. Turn on one phone’s hotspot, join it with the other device, and pair as usual. Nothing goes over the internet.
How do I know a file arrived intact?
The sending device computes a SHA-256 fingerprint of each file; the disk writes the file, reads it back and computes it again. Only matching files are marked “safe to delete”. Receipts list every fingerprint.
What happens if the transfer is cut off?
Pair again and send the same files: RoomDisk continues each file from where it stopped instead of starting over, and skips files the disk already has.
Can I protect the disk with a password?
Yes, free. In the disk’s Settings, set a password: every file is encrypted on that device, the disk asks for the password when it opens, and other devices, nearby or over Anywhere, must enter it before they can see the files. You also get a recovery key, shown once: save it, because it’s the only way in if the password is forgotten.
Is the connection encrypted?
Yes. WebRTC always encrypts (DTLS). The pairing codes carry each device’s certificate fingerprint and travel face to face (one screen scanned by the other’s camera), so nobody can slip in between.
Can I see my files from my phone later?
Yes. Connect to the disk and open Files: folders, thumbnails, full-screen photos, and videos that play straight from the disk.
What can be the spare disk?
Any device with a modern browser: an old phone, a tablet, a laptop or a desktop. On a computer in Chrome or Edge it can save to a normal folder; elsewhere it keeps files inside the browser.
Does it back up automatically?
No. RoomDisk copies the files you choose when you open it; it’s a manual copy, not a background backup. Phones don’t let websites run in the background.
Plans and payment
Is Pro a subscription?
No. RoomDisk Pro is one payment of $19 ($14.99 at launch) and it’s yours to keep. Only RoomDisk Anywhere is yearly ($29 a year), because it’s the part you use from other networks.
Is there a free trial?
The free plan is the trial: pairing, transfers, checks, resume and duplicate detection are free for everyone, with no time limit and no account.
Can I get a refund?
Purchases are final, because you can use everything that matters in the free version before paying. If something is wrong with your purchase, email us and we’ll make it right.
How do I sign in on another device?
With the name you chose and your 12-character passcode. There’s no email account or password to manage.
What if I lose my passcode?
Look for the passcode file you downloaded or the email you sent yourself. Still stuck? Email hello@roomdisk.com with your Stripe receipt.
Privacy and security
Can RoomDisk see my files?
No. There is no RoomDisk server in the path of your files. They go directly between your devices, encrypted.
What does RoomDisk Anywhere send through the internet?
Only two short connection messages, encrypted with a key that only your devices have, through public Nostr relays. Files still go directly between your devices.
Are files encrypted on the spare disk?
They’re stored as normal files (or inside the browser), protected by that device’s own lock and encryption. Use a passcode on the disk device.
What if I lose a phone that was remembered?
On the disk, open Devices and forget it. If Anywhere is on, also use “Lock out all devices” in Settings.
Try it with the two devices you have
Free to start. Nothing to install, no account.